Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
VIPstore.my offers various kind of Payment Methods as shown below :-
1. Credit Card (Currently Not Available)
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Ipay88 (Visa or Mastercard / Internet Banking) or Via MOLpay (Visa or Mastercard / Internet Banking)
2. Online Internet Banking / Offline ATM Bank Transfer (Available)
a)Bank : Maybank
Bank Account : 512231365328
Account Name : Lucyhong Networks Enterprise
b)Bank : CIMB Bank
Bank Account : 14210071124522
Account Name : Lim Yun Huan
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : email@example.com
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR Currency.
Q. How long does the delivery usually takes?
Delivery usually will takes about 5-7days for West Malaysia,7-10days for East Malaysia.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to email@example.com for us to clear your doubts.